Customer Care

We’re a small operation and we care about every order. If you have a question, the answers below should help — and if not, reach out directly at deirdre@feralfang.com.

Get in Touch
Email: deirdre@feralfang.com

Help Center

Product Care
How to care for your handmade porcelain pieces.

Shipping
Carriers, packaging, and delivery timeframes.

Refunds & Returns
Our 30-day return policy and how to process a return.

Terms of Service
Our ordering policies and terms.

Privacy Policy
How we handle and protect your information.